Bay Area Community Services (BACS)

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2024 Annual Report

February 17, 2025

To the #WhateverItTakes community:

We’re excited to unveil our Annual Report for 2024. This year, I am so proud of the team, the community, and the people we serve. It has been a year of upheaval, of challenge, and of opportunity to make our community stronger.

Not only did BACS serve a record number of people this year (19,422) but we kept our outcomes strong. Real impact on each person matters as much to us as the number of people helped.

2024 Annual Report by Nora Daly

Our Results

  • 19,422 people got help by coming to BACS to address their homelessness and/or behavioral health needs.
  • 82% of participants (or over 3,000 people) who exited a BACS housing program this year moved into permanent housing – across Alameda, Solano, and Contra Costa Counties!
  • 3,000+ people got crisis behavioral health care from BACS, instead of being hospitalized or jailed, and are now stable in the community.
  • 2,820 households stayed housed, on the verge of homelessness, thanks to our Keep People Housed programs.
  • 30,000 visits to BACS Wellness Centers built long-term wellness thanks to our individualized assistance with housing, employment, behavioral health, food, and healthcare.
  • 10 new programs started this year – including a new housing fast site, several new Full Service Partnerships, crisis services, case management, and more.
  • BACS has one of the lowest overheads at 9.9%, meaning more than 90 cents on the dollar went out the door in the community’s hands!
  • This year, BACS spent $25.82 million on clients’ direct needs, including food, clothing, medical expenses, rental assistance, security deposits, and move-in assistance.
  • BACS is the founder and lead agency of Keep People Housed; between KPH and our Landlord Support services we work with over 10,000 landlords!

None of this would be possible without the dedication of our incredible staff and supporters like you. Together, we are changing what’s possible for those facing homelessness, behavioral health challenges, and systemic inequities. Thank you for believing in our mission and helping us create hope and stability for thousands.

In Solidarity,

Jamie Almanza, MBA, CEO

P.S. If you would like downloadable version, you can find it here: 2024 BACS Annual Report. 

Fremont City Council: Reject Plan to Ban Encampments and Criminalize Homelessness

February 6, 2025

Abode Services, Bay Area Community Services, and Fremont for Everyone Urge Fremont City Council to Reject Plan to Ban Encampments and Criminalize Homelessness
Leaders of local nonprofits and community groups together urge Fremont leaders to reject the proposed ban on camping and storage of personal property on public land, criminalizing poverty and allowing authorities to sweep encampments of people experiencing homelessness.

FREMONT – Local nonprofit groups that partner with Fremont to end homelessness are strongly urging the Fremont City Council to reject the proposed ban on encampments which as written would criminalize homelessness, increase public costs of enforcement, and do nothing to offer real solutions to the issue.

Abode Services and Bay Area Community Services (BACS), which provide services and resources in Fremont as part of our collective mission to end homelessness, have joined the community group, Fremont for Everyone, to condemn the city’s policy change. The organizations obviously agree that having people live outside, unsheltered from the elements, is far from ideal; indeed, they work diligently to solve that problem.

However, empowering police to fine or even arrest people just for experiencing homelessness is foolhardy and cruel, and sweeping encampments without offering folks another place to go is a policy destined to fail. It is wholly ineffective and a terrible use of our civic resources, which will not benefit home and business owners.

In addition, the coty has failed to attempt any collaboration with experts and their own providers of outreach, shelter, and housing services in the community before proposing the ban. Abode, BACS, and Fremont for Everyone are here to help solve the problem, collaborate, and support Fremont’s housed and unhoused communities with dignity.

“Garbage and debris get swept; in a truly civilized society, human beings are not,” said Vivian Wan, CEO of Abode Services. “In a just society that reflects the best values of Fremont and the Bay Area, human beings are treated with compassion and we partner to solve community challenges. We don’t blame and further traumatize those most impacted by the housing affordability crisis. The solution to homelessness is a home coupled with services, combined with humanity and empathy – not cruelty.”

What is most disheartening is that the proposal does not address the core problem.

Fremont has had a 21-percent decline in homelessness since 2022 – a more successful rate than neighboring Bay Area communities. That positive result stems in part from BACS’ erecting the Fremont Navigation Center and expanding services at the Fremont Wellness and Housing Center, as well as Abode expanding more housing and services at new Fremont affordable housing sites such as Doug Ford Senior Apartments and City Center Apartments. But rather than celebrating its improvement by building on those sustainable, ongoing solutions, Fremont’s City Council instead has inched closer to approving an ordinance that would merely punish people for their poverty.

We can do better.

“Since data shows we can solve homelessness effectively without such an inhumane measure, we are deeply concerned that the city is choosing to move backwards instead of forward,” said Jamie Almanza, CEO of Bay Area Community Services. “This proposal solves nothing – it seeks to make the problem invisible instead of better. We are sacrificing true progress of the evidence-based models such as street outreach, Keep People Housed℠, targeted interim housing, permanent housing, and permanent supportive housing for the appearance of progress at a higher cost.”

The City of Fremont supports about 110 year-round shelter beds, but has six times more people experiencing homelessness as there are beds to accommodate them. More enforcement will just move people around, creating community costs for both those experiencing homelessness and the neighborhoods of Fremont. Resources would be better spent deploying real solutions and partnering with providers to truly end homelessness.

Our stance on the issue of sweeping encampments is clear:

  • Homelessness is not a crime; it is a crisis – one that is a result of systemic failures that have produced fewer than 24 affordable units for every 100 people who need them.
  • In the Bay Area, some would have to earn as much as $78 per hour to afford a modest, two-bedroom apartment. (For low-wage workers, that would mean working up to five full-time minimum-wage jobs.)
  • Criminalizing homelessness is wrong. It is cruel, ineffective, and costly.
  • It also worsens cycles of homelessness and makes it more difficult to find real solutions.
  • Data shows that the number one cause of homelessness (besides poverty) is whether someone has been homeless before.

“Fremont For Everyone has supported the city’s Housing Navigation Center, participated in strengthening the newly certified housing element that provides more affordable housing, and applauded Fremont’s adoption just months ago of the Homelessness Response Plan,” said David Bonaccorsi, member of Fremont for Everyone and a former city councilmember. “Fremont can do better and, for these reasons, Fremont is already doing better.”

A number of mayors and city councils nationwide have supported a more compassionate, humane approach, displaying genuine leadership and social courage to – in the words of one East Coast mayor – “protect those that really need our protection and support.”

We are calling for Fremont’s mayor and council members to do the same: to reject the ineffective citywide camping ban on public property, and instead work with BACS, Abode, and other agencies to maintain the progress made without this policy – to reduce homelessness without increasing the public cost and personal harm of policing people who have no other choice.

We urge Fremont to do the right thing – which would yield the most effective results toward truly ending homelessness in this community.

About Abode

Established in 1989, Abode’s mission is to end homelessness. Abode’s family of agencies now include Abode Services, Abode Property Management, and Abode Housing Development. Those entities work together in Alameda, Santa Clara, San Francisco, San Mateo, Santa Cruz, Napa, and Solano counties, combining housing and services to assist homeless families and individuals in establishing stability and independence. Abode has provided homes to 12,934 adults and children since 2020. Last year, Abode assisted 16,758 people and ensured that on any given night 8,652 people slept in a home rather than on the street. To learn more, visit www.abode.org.About

Bay Area Community Services

Bay Area Community Services (BACS) breaks the behavioral health, housing, and community barriers that hold people back. BACS’ mission is to uplift individuals, families, and communities by doing “whatever it takes.” BACS helps people experiencing homelessness, housing insecurity, or behavioral health challenges, while balancing other complications like health needs, substance use, generational trauma, incarceration, poverty, and more. Since its founding in 1953, BACS has steadily grown throughout Northern and Central California, integrating more than seven decades of behavioral health expertise with our Housing First philosophy to meet the rising needs of communities. To learn more, go to www.bayareacs.org.

About Fremont for Everyone

Fremont for Everyone advocates for inclusive, affordable housing for our residents, and ensures Fremont is welcoming of new neighbors, while remaining a wonderful community for living closer to work, raising a family, and aging in place – a home for everyone. To learn more, visit www.fremontforeveryone.com

The Storm’s Gift: New Mural

January 27, 2025

Strength, power, joy and hope – our team looks for these in everyone we serve and provides the services to build vibrance in our community. BACS has taken a bold new step: working with renowned local muralist Rachel Wolfe-Goldsmith to bring this ethos to life at our Thunder Road HQ.

This powerful mural, “The Storm’s Gift,” in Temescal, celebrates the resilience and strength of our community’s most vulnerable members.

“If you look at the picture, it will tell you it all without the words,” said Country McCleary, who lives a few blocks away in an encampment near the MacArthur BART station. “You can see the strength and the pain.”

The 18-by-40-foot mural depicts thunderclouds, a gold key, and Victorian-style housing (an Oakland staple), representing the strength and the promise of the community that BACS serves. BACS commissioned the mural to promote dignity, respect, and love for all individuals, regardless of their financial circumstances. Wolfe-Goldsmith’s masterpiece serves as a reminder of the importance of community and the need to uplift and support our neighbors.

Thunder Road is undergoing renovation to re-open in 2025 as a vibrant community center, and this mural is the latest project to inspire and uplift all those who will visit our site.

Learn more about the story behind “The Storm’s Gift” mural and its significance in our community.

Chet Hewitt Joins BACS Board of Directors

December 28, 2024

Chet P. Hewitt is President and CEO of the Sierra Health Foundation and founding CEO of The Center. Under his leadership, both organizations are committed to boldly advancing health and racial equity, social justice and inclusive economic development in underserved communities in California. Chet is BACS’ first board member from Sacramento County, which is now 30% of BACS services!

Chet has held senior positions in the public and nonprofit sectors, where he is known for his innovative and thoughtful risk taking and his deep commitment to improving the health and wellbeing being of vulnerable populations. Notably, Chet was the Director of Social Services in Alameda County for many years. He is an Annie E. Casey Children and Families Leadership Fellow and has served on several boards including Roberts Enterprise Development Fund, CalNonprofits, Resources Legacy Fund, Public Policy Institute of California, Advance Peace, and now BACS.

Chet has received numerous awards for his impactful leadership, including the Terrance Keenan Leadership Award, one of the highest honors in health philanthropy. In 2021, the National Academy of Public Administration inducted Chet into its Academy of Fellows, placing him among just 940 other prominent leaders who hold the title for life. Chet has deep experience with behavioral health, family systems, and homelessness. Chet recently returned from a sabbatical focused on the unhoused population. “Housing is seminal to health and well-being, and an unstable living environment can have profound effects.”

Building Stability, Uplifting Lives: How BACS Supports Behavioral Health

December 19, 2024

Donnie got a first-hand look at how BACS supports behavioral health. Donnie’s family was worried about him – he disappeared while experiencing mania and psychosis. BACS found him in the hospital,
provided crisis mental health care, then worked on long-term wellness.

Donnie said, “With BACS’ help, I can see warning signs and take care of myself before things escalate.”

At BACS, we support individuals at every level of their behavioral health journey, providing care and resources needed to build strong neighborhoods where everyone is healthy.

Together, we can break the cycle of mental health challenges and build resilient, thriving neighborhoods.

With your help, BACS can change the community for the better. Why is now the time to be hopeful?

  • Homelessness in Alameda County is DOWN for the first time in 10 years!
  • BACS moved more than 3,000 people from homelessness to permanent housing.
  • BACS is bridging the gap between mental health care and housing stability, serving thousands each year.

This holiday season, help BACS help our community. Matching gifts through NYE – help us meet the match!

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🎉 Now Open: BACS Housing Resource Centers!

We’re excited to welcome our communities to the new BACS Housing Resource Centers across Alameda County!

Whether you need help preventing homelessness, finding housing resources, accessing Coordinated Entry, connecting to benefits, or navigating community services, our team is here for you. Compassionate support. Personalized guidance. Real solutions.

Visit your local Housing Resource Center today and let us help you take the next step toward housing stability.