Bay Area Community Services (BACS)

Supporting People, Supporting Community

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Community Wellness Response Team

BACS’ Community Wellness Response Team (CWRT) does “whatever it takes” to help community members experiencing a crisis due to behavioral health challenges.

What We Do

  • Community members can call 9-8-8 24/7/365 for urgent support. Callers needing an in-person response will be transferred to a CWRT dispatcher.
  • BACS CWRT will dispatch a team of two response staff to the crisis location in the community.
  • The team will provide crisis support and offer specific resources, referrals, and linkages to meet the needs of the community member in crisis, reducing the need for law enforcement or other emergency services.
  • BACS CWRT will provide one follow up call within 72 hours of the crisis to see if any additional resources or referrals are needed.

CWRT serves Sacramento community members of all ages experiencing a crisis due to behavioral health challenges or other complex needs. This is a collaborative project with our partners Sacramento County Behavioral Health and 988.

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Phone: 510.613.0330

Email: bacs@bayareacs.org

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BACS is accredited by CARF, an international independent accrediting body, whose focus is on ensuring high-quality services.

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🎉 Now Open: BACS Housing Resource Centers!

We’re excited to welcome our communities to the new BACS Housing Resource Centers across Alameda County!

Whether you need help preventing homelessness, finding housing resources, accessing Coordinated Entry, connecting to benefits, or navigating community services, our team is here for you. Compassionate support. Personalized guidance. Real solutions.

Visit your local Housing Resource Center today and let us help you take the next step toward housing stability.